# Filter Attention: due today, overdue, waiting and more

> Narrow Attention with the six side-menu filters, the Analytics tiles and your tags, and read the Breakdown of each queue.

Source: https://plexiidesk.com/help/attention-filters
Section: Focus and flow > Attention
Plans: All plans
Updated: 2026-10-15

Attention can hold a lot. Filters narrow it to what you want to look at right now: what is due today, what is overdue, what you are waiting on, or everything with one tag. There are three kinds, and you can combine them:

- **Side-menu filters** open Attention already narrowed to one state, such as **Overdue** or **Waiting**.
- **Analytics tiles** at the top of the Attention page show counts and narrow the list when you press one.
- **Tags** narrow the list to one tag at a time.

## Before you start

- Filters are available on every plan.
- They work on the Attention page. To open it, click **Attention** in the side menu. See [Attention: everything that needs you](https://plexiidesk.com/help/attention-overview).

## Use a side-menu filter

1. In the side menu, under **Desk**, click the small arrow at the right of the **Attention** row. Its tooltip says **Show the Attention filters**.
2. Six filters open beneath it. Click one. Attention opens with that filter applied, and the filter's row is highlighted in the side menu.
3. To go back to everything, click **Attention** itself.

Click the arrow again to hide the filters. Each filter shows:

| Filter | What it shows |
| --- | --- |
| **Open** | Every open item. Closed items, items snoozed until later and items whose desk was removed are left out. |
| **Due today** | Open items due today, by the date where you are, plus every item that is already overdue. |
| **Overdue** | Open items whose due time has passed. |
| **In progress** | Open items whose status is **In progress**. |
| **Waiting** | Open items where the next move is someone else's: **Waiting**, **Blocked**, **Delegated**, **In review** or **Needs approval**. |
| **Closed 7d** | Items closed in the last seven days. |

The side-menu filter narrows the list, the queue tabs' counts and the **Tags** row. While it is on, the **Recently closed**, **Archived** and **Detached** sections are hidden, because the filter leaves their items out. The Analytics tiles above the list keep counting everything.

> **Tip:**
> To see what you finished this week, press the **Closed · 7d** tile on the Attention page instead of the **Closed 7d** filter. The tile opens **Recently closed** under the list. With the **Closed 7d** filter, the list of open items is empty, so the page says **Nothing needs you**.

## Use the Analytics tiles

The **Analytics** block at the top of the Attention page has six tiles, each with a count. Rest the pointer on a tile to see what it will show, such as **Show only overdue**.

1. Press a tile. The list narrows to those items, and a line above the list says what it is showing, such as **Showing overdue items only**.
2. To clear it, press the same tile again, or click **Clear** beside that line.

Only one tile is active at a time. The tiles count:

| Tile | What it counts |
| --- | --- |
| **Open** | Every open item, including snoozed ones. Under the count, **12 new this week** (for example) says how many items arrived in the last seven days. |
| **Due today** | Open items due between now and the end of today. Items already overdue are not included here. |
| **Overdue** | Open items whose due time has passed. |
| **In progress** | Open items that are **In progress**, **Delegated**, **In review** or **Needs approval**. |
| **Waiting** | Open items that are **Waiting** or **Blocked**. |
| **Closed · 7d** | Items closed in the last seven days. Under the count, **+3 vs prior week** (for example) compares with the week before. Pressing it opens **Recently closed** instead of narrowing the list. |

Dismissed and archived items do not count as closed.

> **Note:**
> The tiles and the side-menu filters group some states differently. **Due today** in the side menu includes overdue items, and its tile does not. **Waiting** in the side menu also includes delegated items and items in review or awaiting approval, which the tiles count under **In progress**.

### Closed per day and trends

Under the tiles, once you have closed something in the last two weeks, a small bar chart labelled **closed · 14d** shows how many items you closed each day, oldest on the left. Rest the pointer on it to read the numbers.

Beside it, up to two short lines point out a trend when there is one worth saying, for example **You've closed something 3 days in a row.**, or how long the oldest untouched item has been waiting.

### Breakdown

Click **Breakdown** at the top right of the Analytics block to see each queue on its own line. Click it again to hide it.

Each line has a bar and a count of open items. The bar is split into four colours:

- green: closed in the last seven days
- blue: in progress, delegated, in review or awaiting approval
- amber: waiting or blocked
- grey: not started

Under each bar, the same numbers are written out, for example **2 done · 1 in progress · 0 waiting · 4 not started**. Queues with no items are left out. Until you have items, it says **Numbers appear as items do.**

## Filter by tag

Once your items have tags, a **Tags** row appears above the list with your ten most used tags and how many items carry each.

1. Click a tag. The list shows only items with that tag, and the tag is highlighted.
2. To clear it, click the tag again, or click **Clear** at the end of the row.

You can also click a tag on any item's row to filter by it. One tag at a time is shown. To add tags to an item, see [Check and file a captured item](https://plexiidesk.com/help/attention-file-an-item) or [Close, snooze, archive and edit an item](https://plexiidesk.com/help/attention-work-an-item).

## Combine filters

The filters stack. For example, open the **Waiting** filter from the side menu, then click the **launch** tag, to see only launch items you are waiting on. A queue tab, such as **Respond**, narrows it further. See [Queues, closing verbs and grouping](https://plexiidesk.com/help/attention-queues).

When the combination leaves nothing, the page says **Nothing needs you**. Clear the tag, the tile and the side-menu filter one at a time to find your items again.

## Common questions

**The Overdue tile says 3 but the Due today tile says 0.** The **Due today** tile counts only items still due later today. Overdue items are counted on their own tile. The **Due today** filter in the side menu shows both.

**The Open tile says 10 but I can only see 8 items.** The tile counts snoozed items too. Snoozed items stay out of the list until their snooze ends.

**How do I know a side-menu filter is on?** Its row is highlighted in the side menu, under **Attention**. Click **Attention** itself to see everything again.

**Where do Waiting items come from?** From the status you give an item: set it to **Waiting**, **Blocked** or **Delegated** from its status pill. See [Close, snooze, archive and edit an item](https://plexiidesk.com/help/attention-work-an-item).

**Do filters change my items?** No. They only change what you see. Your items, their queues and their dates stay as they are.

## Related tasks

- [Attention: everything that needs you](https://plexiidesk.com/help/attention-overview)
- [Queues, closing verbs and grouping](https://plexiidesk.com/help/attention-queues)
- [The side menu](https://plexiidesk.com/help/side-menu)
- [Close, snooze, archive and edit an item](https://plexiidesk.com/help/attention-work-an-item)
- [Desk nudges, notifications and the Attention count](https://plexiidesk.com/help/attention-nudges)