# People Map

> See your organisation by office, on a live day-and-night world map and by reporting line, with each person's local time and who is reachable now.

Source: https://plexiidesk.com/help/people-map
Section: People and sharing > People
Plans: Team plan
Updated: 2026-10-15

The People Map shows everyone in your organisation, where they work and what time of day it is for them. Use it before you message, knock or call someone in another office, to see whether they are in their working hours, and to see how your team is organised.

The map is built from your organisation's real offices and profiles, with each person's live status on top. It updates its clocks every 30 seconds.

## Before you start

- **Plan.** The People Map is part of the Team plan.
- **Sign in, and belong to an organisation.** The map shows the people in an organisation, not your Personal workspace. See [Set up and manage your organisation](https://plexiidesk.com/help/org-manage).
- **Set up offices and profiles.** People appear under an office, on the world map and at their local time only once their office (or their own location) and working hours are set. An owner or admin sets these up on the **Organisation** page. See [Offices, working hours and profiles](https://plexiidesk.com/help/org-offices-hours-profiles).

## Open the People Map

1. In the menu on the left, click the **People** tab.
2. Under **Apps**, click **Organisation Map**.

You can also click **Organisation map** at the top of the **Directory** page, or **Open the organisation map** in the Team status widget on People Home.

The page is titled **People Map**. If you belong to more than one organisation, choose which one to see in the menu at the top right.

## The top of the page

Four counts sit under the title:

| Count | What it shows |
| --- | --- |
| **People** | Everyone in the organisation. Point at it to see the company's working hours, for example **Company hours 9:00–17:00**. |
| **Around now** | People whose status is anything other than **Offline**. |
| **In working hours** | People with a location set who are inside their working hours right now. |
| **Offices** | How many offices and locations the organisation has. |

Beside the tabs, the **Refresh** button reloads the organisation's offices and profiles.

## The four tabs

### Offices

One card for each office, plus **No office set** for people who have not been given one. Each card shows:

- the office's name, its kind (**physical**, **remote** or **external**) and how many people are in it;
- its city, if one is set;
- a bar showing where the office is in its day, with the local time, when the office has a location;
- how many people there are **online**, in **focus** and **busy**;
- a row for each person, with their status, their job title and department, their local time and where that falls in their day (**Working hours**, **Early hours**, **Wrapping up** or **After hours**).

### Global

A world map that shades day, twilight and night as they move round the globe, with a sun and a moon showing where they are overhead.

- **Office pins** show how many people are in each office. Point at one for the office's name, head count and local time. Click it to see everyone in the office.
- **Person pins** show people who have their own location and are not placed by an office. Point at one for their name, status and city. A dimmed pin means it is outside their working hours. Click it to see their card, with their local time.

Click anywhere outside the card to close it.

### Hierarchy

Your organisation chart, built from who each person reports to. Each card shows the person's status, their job title or role, their department and whether they are **working** now.

If you are an owner or admin you can change the chart here:

- **Change who someone reports to:** drag their card onto their new manager's card. PlexiDesk blocks a change that would make a loop.
- **Add a dotted line:** click **dotted line** under a card, choose the other person under **to…**, choose a kind (**oversight**, **matrix**, **stakeholder** or **vendor**) and click **Add**. Click the **×** on a dotted line to remove it.

Everyone else sees the chart but cannot change it.

### Collaboration

Insights worked out from your team's working hours, time zones, departments and live status:

- **Reachable right now:** who is around and can be reached.
- **Working-hours coverage:** how many people with a location are inside their working hours now.
- **Follow-the-sun handoffs:** people wrapping up their day while a teammate is just starting theirs, so work can be handed over.
- **Suggested connections:** people in different departments whose working hours overlap, with how many hours they share.
- **Isolated by time zone:** people who share only a little of their day with the rest of the team.

When there is nothing to show, each card says so, for example **No one is isolated by time zone. The team overlaps well.**

## The panel on the right

Alongside every tab:

- **Around right now:** who is not offline, with their local time. When more than six people are around, click **Show** followed by the number **more online** to see them all.
- **Follow the sun:** who is **Wrapping up** and who is **Starting their day**.
- **By department:** how many people are in each department. People with no department are counted under **Unassigned**.

## Reach someone from the map

Point at a person who is not offline, on any tab or in a map card, and use the buttons beside their name:

- **Message** opens a direct message with them in Chat.
- **Knock** lets them know you would like a word, and they can answer by replying or calling back. When it is outside their working hours, the knock button shows a moon and its tooltip warns that it is after hours for them.
- **Call** starts a video call.

These buttons do not appear for you or for anyone who is offline. See [Video calls and knocking](https://plexiidesk.com/help/calls-and-knock).

## Tips

- **Give every office a location and a time zone.** Without them, people in the office do not appear on the world map and their local time is not shown.
- **Add a "Remote" location.** Remote workers can then be placed on the map too. See [Offices, working hours and profiles](https://plexiidesk.com/help/org-offices-hours-profiles).
- **Use Collaboration before you plan a meeting.** **Suggested connections** and **Isolated by time zone** show who shares the most hours.

## Common questions

**What does the map say before my team is set up?**
**Sign in to see your team** means you are not signed in. **Create an organization first** means you only have your Personal workspace. **No teammates yet** means the organisation has no one to place yet. The last two have an **Open Organizations** button that takes you to the Organisation page.

**Why is someone missing from the world map?**
The Global tab places people by their office's location. Someone with no office, or whose office has no latitude and longitude, is not pinned. They still appear on the Offices and Hierarchy tabs.

**Why does everyone show as Offline?**
A person shows as **Offline** while PlexiDesk is closed on their computer, or while they have chosen to appear offline. See [Presence and your status](https://plexiidesk.com/help/people-presence).

**Why can't I drag cards on the Hierarchy tab?**
Only an organisation's owners and admins can change reporting lines.

**How is someone's local time worked out?**
From the time zone set on their office. Their working hours are their personal hours if they have them, otherwise their office's, otherwise the company's.

## Related tasks

- [The People area](https://plexiidesk.com/help/people-overview)
- [Presence and your status](https://plexiidesk.com/help/people-presence)
- [Offices, working hours and profiles](https://plexiidesk.com/help/org-offices-hours-profiles)
- [Set up and manage your organisation](https://plexiidesk.com/help/org-manage)
- [Video calls and knocking](https://plexiidesk.com/help/calls-and-knock)