# Chase the invoice without the knot in your stomach

> A client has not paid in 60 days and you are scared to chase.

Source: https://plexiidesk.com/use-cases/chase-an-invoice-without-the-dread
For: Freelance consultant
How it feels: Awkwardness. What you want instead: Professional.
Updated: 2026-10-16

## The problem

Chasing feels confrontational. Invoices are in one sheet, hours in another, and the emails are everywhere, so you put it off.

## How Plexii handles it

A client desk holds only that client’s mail, picked by a rule you can see. Plexii drafts a reply in the way you usually write, from the thread; edit it or dismiss it.

This uses Plexii’s AI, which runs on Plexii credits or your own Anthropic key.

In short: You did the work. Get paid without the dread. See every email with that client in one place, and start from a polite draft written in your own style.

## Step-by-step guides

- [Keep a client's people, mail and chat on their desk](https://plexiidesk.com/help/desk-people-and-mail)
- [Inbox widget](https://plexiidesk.com/help/widget-inbox)
- [AI reply drafts in your voice](https://plexiidesk.com/help/mail-ai-reply-drafts)

Screenshot: https://plexiidesk.com/usecase-assets/shots/widget-inbox.fb2a7ffc55.webp (A screenshot of the real app, with sample data.)