# Turn a feedback email into a to-do list

> A client’s feedback arrives as a 40-line email the night before go-live.

Source: https://plexiidesk.com/use-cases/turn-a-feedback-email-into-a-to-do-list
For: Agency account director
How it feels: Deflation. What you want instead: Organised.
Updated: 2026-10-16

## The problem

Feedback in long emails gets missed line by line, and the missed line is always the one they care about.

## How Plexii handles it

Send the email to the project desk as an Email widget; it stays even after you archive it. Make a task from each point with a due date and urgency.

In short: Do not let one line in a long email sink go-live. Put the email on the project desk and make each point a task with a date. Tick them off where everyone can see.

## Step-by-step guides

- [Put an email on a desk or turn it into a task](https://plexiidesk.com/help/mail-to-desk-and-tasks)
- [Email widget: keep an email on a desk](https://plexiidesk.com/help/widget-email)
- [Tasks widget](https://plexiidesk.com/help/widget-tasks)

Screenshot: https://plexiidesk.com/usecase-assets/shots/widget-tasks.2f980a8c60.webp (A screenshot of the real app, with sample data.)