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Upgrade to Pro or Team

Upgrade to Pro from inside PlexiDesk, monthly or yearly, or start a new Team workspace on our website, and see your new plan arrive.

All plansUpdated

Upgrading adds the features of a paid plan to your account. You can upgrade to Pro from inside PlexiDesk at any time, including during your trial. A Team workspace is set up from our website.

Before you start

Upgrade to Pro from PlexiDesk

  1. Start the upgrade in any of these ways:
    • On the Free plan, click Upgrade Now on the card at the bottom of the menu on the left.
    • Try to make a fourth room on the Free plan, or add a widget that is not on your plan. PlexiDesk explains what needs an upgrade.
  2. The window that opens says A Pro feature. Choose Monthly or Yearly — 2 months free.
  3. Click Upgrade to Pro.
  4. The checkout page opens in your web browser. Enter your payment details and confirm.
  5. When the payment has gone through, the page says Pro is active.
  6. Go back to PlexiDesk. Your new plan arrives when you click back into the window. You do not need to sign out.

Click Maybe later to close the window without upgrading. To hide the Upgrade Now card, click its ×. It comes back the next time you open PlexiDesk.

Start a Team workspace

Team is for a whole organisation, billed per active seat.

  1. Go to our pricing page.
  2. Under Team, click Start a team workspace.
  3. The page says Start your team workspace. Create your owner account with your email address and a password.
  4. The checkout page opens. Enter your payment details and confirm.
  5. Open PlexiDesk and sign in with the same email address.
  6. Create your organisation and invite your team. See Set up and manage your organisation.

Your organisation's seats are counted for you as people join or leave. See Plans and pricing: Free, Pro and Team.

To move an existing PlexiDesk account to Team, contact us.

Sign up for Pro on the website

If you do not have an account yet, you can sign up and pay in one go:

  1. On our pricing page, under Pro, click Upgrade to Pro.
  2. The page says Sign up for Pro. Create your account. Checkout opens as soon as you click to sign up.
  3. Pay, then open PlexiDesk and sign in with the same email address.

After you pay

  • Settings shows your plan. Open Settings > Account, and under your name it says Pro plan or Team plan. See Account settings.
  • The Upgrade Now card goes away. So does the Free · Upgrade badge in the footer. During your trial, the Trial badge stays until the trial ends.
  • If you upgraded during your trial, you keep the Team plan's features until the trial ends, then have your plan's features. See Your 14-day trial.

Common questions

I paid, but PlexiDesk still shows Free. Click into the PlexiDesk window so it checks your plan again, and check that you are signed in with the email address you paid with. If the checkout page said Payment received rather than Pro is active, give it a few minutes. If it still shows Free, contact us.

Can I choose yearly billing? Yes, when you upgrade from PlexiDesk: choose Yearly — 2 months free before you click Upgrade to Pro.

Do AI credits come with Pro? AI credits are separate from your plan. See AI credits and where your AI runs.

How do I change or cancel later? See Change or cancel your plan.

Still need help? Contact support at [email protected].